It is with regret that we must inform our prospective clients, that at this stage, we will not be taking any further instructions from new clients. We can assure our existing clients that we will continue to address any concerns that they have and provide the appropriate level of customer service that each case requires. Unfortunately this position and decision has been brought about due to the actions of a public body, that is beyond our control. We apologise for any inconvenience that this may cause. We will post an update on the current situation shortly.

Skip The Wait With Burlow and Spencer’s New Immediate SMS Updates

April 26, 2018

Waiting on legal updates can be enervating. Clients are often anxious when they’re on standby for new announcements from their legal team and will often spend more time than necessary calling their firms to investigate if there is any new information.

To save clients energy, time, and peace of mind, Burlow and Spencer Service recently implemented SMS text updates, which provides clients with immediate updates on the standings of their legal proceedings.

SMS services are advantageous in the following ways:

  1. They Save Client Time

Clients aren’t burdened with feeling the need to call and potentially wait on hold for new information.

  1. Texts Mean That We Can Rapidly Reach More People

Automatic text updates and less phone calls means information in client hands as quickly as possible.

  1. Texts Get Seen Immediately

Our phones are our lifelines – you’ll see your texts faster than an email or voicemail will likely reach you.

Instead of the usual pursuing law firms for the standings of your visa, leave extensions, or any other issue concerning your immigration status, Burlow and Spencer now delivers information directly to your mobile device as soon as we have it.

Technology exists to make your life easier, and we are one of the very few companies utilising text services to keep you well-informed and make your immigration process as smooth and simple as possible.

Tell us a little about yourself, and we'll be in touch right away.